Shipping Policy

Last updated: 2025-11-09

1. Service Area

We currently ship to addresses within the United States (including the contiguous U.S.; limited service for AK/HI/territories may apply).

2. Free Shipping

Free Shipping within the United States on all standard orders. No coupon is required.

3. Processing & Delivery Times

• Orders are typically processed within 1–3 business days.
• Standard transit time is commonly 3–7 business days depending on destination and carrier.

4. Order Tracking

Once shipped, you will receive a tracking number by email.

5. Address Accuracy

Please provide a complete and accurate shipping address. We are not responsible for delays or lost packages due to incorrect addresses.

6. Damaged or Lost Packages

If an item arrives damaged or is lost in transit, contact us within 7 days at service@mikasa.com or 1-866-645-2721. Include your order number and photos (if applicable) so we can assist promptly.