Terms of Use

 

Terms of Use

Last updated: 2025-11-09

1. Overview

These Terms govern your use of the Mikasa website and your purchases of our dinnerware and related products for delivery within the United States. By accessing the site, you agree to these Terms and to our Privacy Policy.

2. Eligibility & Account

You must be at least 18 to place orders. You are responsible for safeguarding your account credentials and for activities under your account.

3. Products, Prices & Orders

  • We strive for accurate product information; minor variations in color/finish may occur.
  • Prices are shown in USD and may change without notice. Taxes are calculated at checkout.
  • We may limit or cancel orders (e.g., suspected fraud). If we change or cancel, we will contact you via the email/phone you provided.

4. Shipping & Risk of Loss

We offer Free Shipping within the United States. Risk of loss passes to you upon delivery to your address. See our Shipping Policy for details.

5. Returns & Refunds

Eligible items may be returned according to our Returns & Refunds Policy.

6. Intellectual Property

All content (text, images, trademarks, logos) on this site is owned by or licensed to Mikasa and protected by applicable laws. You may not use our content without prior written permission.

7. Prohibited Activities

No unlawful, infringing, fraudulent, or harmful use of the site; no scraping or reverse engineering; no interference with security or site operations.

8. Warranty Disclaimer

Except where required by law, the site and products are provided “as is” and “as available” without warranties of any kind beyond any express product warranties that accompany specific items.

9. Limitation of Liability

To the fullest extent permitted by law, Mikasa is not liable for indirect, incidental, or consequential damages. Our total liability for any claim related to a purchase is limited to the amount you paid for the product.

10. Governing Law & Disputes

These Terms are governed by the laws of the State of New York, USA, without regard to conflict of law rules. Venue lies in competent courts located in New York.

11. Contact

Email: service@mikasa.com · Tel: 1-866-645-2721 · Address: 1000 Stewart Avenue, Garden City, NY 11530, USA